This Privacy Policy describes how RUTH TRADING LIMITED ("RUTH," "we," "us," or "our") collects, uses, discloses and protects your information when you use our virtual phone number and SMS reception services (collectively, the "Services").

1. Information We Collect

• Account information: email address, password (stored only as a hash) and account settings.
• Number preferences: countries, operators and services you select when activating numbers.
• Message delivery data: sender numbers, timestamps and message content of SMS received on numbers you activate — processed solely to deliver them to you.
• Billing data: top-up history and transactions; payments are handled by third-party processors and we do not store card details.
• Technical data: IP address, browser type, device information and API request logs for security and fraud prevention.

2. How We Use Your Information

• to provide, operate and maintain the Services, including real-time SMS delivery;
• to process top-ups, apply charges and credit failed activations;
• to detect and prevent fraud, abuse and violation of our Terms;
• to send service announcements, security alerts and (with your consent) product updates;
• to comply with legal obligations and respond to lawful requests.

3. Message Content

SMS messages received on your activated numbers are processed only for the purpose of delivering them to your inbox or API endpoint. We do not read, analyse, profile or monetise message content. Messages are retained for up to 30 days and then permanently deleted.

4. Cookies & Analytics

We use essential cookies to keep you signed in and to remember your preferences. We may use privacy-respecting analytics to understand aggregate site usage. You can control cookies through your browser settings.

5. How We Share Information

We do not sell your personal information. We share data only with:

• telecom partners and number providers, as required to supply virtual numbers;
• payment processors, to complete your transactions;
• infrastructure and cloud service providers, under contractual confidentiality;
• law enforcement or regulators, where required by law or to protect our rights and users.

6. Data Retention

Account data is retained while your account is active and for a reasonable period thereafter. Received SMS messages are deleted after 30 days. Billing records are retained as required by tax and accounting rules. Backups rotate within 90 days.

7. Data Security

We encrypt data in transit (TLS) and apply strict access controls, monitoring and isolation between accounts. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, export or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below. You may also close your account at any time from your account settings.

9. Children's Privacy

The Services are not directed to anyone under 18. We do not knowingly collect personal information from minors; if we learn we have done so, we will delete it promptly.

10. International Transfers

Your information may be processed in countries other than your own. Where required, we apply appropriate safeguards such as standard contractual clauses.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be announced on the website or by email. Continued use of the Services after changes take effect constitutes acceptance of the revised Policy.

12. Contact Us

Privacy questions or requests can be directed to support@ruthtrade.com. General inquiries: support@ruthtrade.com.